Stephen is committed to delivering exceptional store standards and outstanding customer service through a genuinely collaborative leadership approach, working with colleagues at every level of the organisation. He partners closely with local suppliers, communities, and strategic partners to strengthen operational excellence, maintain strong cost discipline, and identify efficiencies—ensuring the Coop continues to serve its members with integrity, value, and pride across the Channel Islands.

Stephen has held a range of senior leadership, operational, and people-focused roles across the retail sector, both locally in the Channel Islands and in the UK. His experience includes Chief Operating Officer, Managing Director, and Chief People Officer positions, giving him a strong blend of commercial, operational, and people leadership expertise that underpins his inclusive and performance-driven approach.