Milk dispenser FAQs

The Channel Islands Co-operative Society has introduced Classic Herd milk dispensers in Grand Marché St Helier and Locale Charing Cross.

The machines dispense whole milk into reusable glass bottles, which you can purchase at Grand Marché St Helier. Once you have purchased a glass milk bottle you can refill it with milk in store, paying for just the milk at the checkout.

We have introduced the machines in an effort to help reduce Jersey’s plastic consumption and our impact on the environment.

If you have any feedback or questions please email sustainability@channelislands.coop

Does the milk cost the same from the machine as it did in the plastic bottles? 

The milk costs £1.30 per litre, which is exactly the same price the milk was sold in plastic bottles. The machine only accepts 1 litre bottles so you will not be able to purchase any less milk in one go.

How much does the bottle cost and do I have to buy a new one every time I want to get Classic Herd milk?

The reusable glass bottles cost £2.50 each and once you have purchased one you can reuse it multiple times at the machine to collect your milk, provided it is sterilised regularly.  

Can I use my own glass bottle? 

If you have a clean, glass bottle which is 1 litre in size then you are able to use this to purchase milk from the machine. Please let our staff know it is your own glass bottle. Bottles any smaller, or larger than 1 litre will not work in the machine. You can also use 1 litre plastic bottles as long as they are sterilised.

Is it only whole milk you can buy? 

Classic Herd only produce whole milk and have no plans to produce any alternatives. As a result the machines only dispense whole milk straight from the Classic Herd farm in St Peter.

Fun facts:

  • The Classic Herd Whole milk is not homogenised meaning our milk has one less stop from the field to your fridge.
  • Whole milk is high in vitamin A, which is important for growth and development in children, as well as the health of your eyes and teeth.

Will Classic Herd milk still be sold in plastic bottles in your other stores? 

The milk dispensers in Grand Marché St Helier will be the only place you can purchase Classic Herd milk. The owners of Classic Herd are no longer going to be selling any milk in plastic bottles, which means none of our other Jersey stores will continue to stock Classic Herd milk. The milk is also available to buy from a vending machine at the farm in St Peter, which is just across the road from Grand Marché St Peter.

How long can the milk be kept for?

Provided a clean glass bottle has been used, and the milk kept chilled below 4oC once dispensed from the machine, it can be kept for up to 4 days. The milk inside the machine is kept chilled between 0oC- 4oC within a sterile churn which is continuously being stirred. The churns are replaced on a regular basis with fresh milk and will always have sufficient shelf life to ensure the customer has 4 days to consume it. A use-by date will be issued at the checkout by one of our staff when you buy the milk. 

How often will the machine be cleaned? 

The machines will be cleaned as per the manufacturer’s instructions on a regular basis using dairy industry standard chemicals to ensure high standards of hygiene. The majority of the cleaning is completed at the Classic Herd farm in St Peter where the milk is decanted into a sterilised churn and transported under chilled conditions to Grand Marché St Helier.

How many bottles of milk can I buy at any one time? 

You can buy as many reusable glass bottles as you wish. Just tell our colleagues on the checkout how many bottles you have, as well as how many litres of milk.

How do I wash my glass bottle?

Sterilising your bottle before refilling it is an important step to prevent bacteria growing within the jar. Bacteria will rapidly reduce the shelf life of your milk and could be dangerous to those consuming it.

You can sterilise the bottle by placing it in your dishwasher on the highest setting, leaving it to cool slightly before removing. Alternatively, you can sterilise your bottle in the oven. Firstly, wash the jars thoroughly with warm water and washing up liquid and rinse clean. Place a sheet of baking paper on one of the shelves of your oven (not at the bottom of the oven) and place the jars on the shelf - making sure they’re not touching each other. Heat your oven to 140oC/210oF/Gas Mark 1 and dry out the jars for around 15-20 minutes. Leave to cool before removing them from the oven.

To sterilise the lids leave them in a sink of boiling hot water and allow to cool, then dry.