Updating your details

It’s really important that we hold your most up to date information. To change your details please bring your documents to one of our in-store Member Services counters.

Documents required

In order to be able to update your information, we need you to provide us with:

1. Proof of identity
Any one of the following:

• current valid passport
• current valid driving licence (if it contains your photograph)
• current national identity card
• birth certificate (if supported by other evidence of identity)
• a current identity card issued by the armed forces

2. Proof of address
Any one of the following, dated within three months:

• an original utility bill
• an original letter from your employer on headed paper
• an original letter from the States of Guernsey or Jersey
• current valid driving licence (if it contains your address)
• an original bank or credit card letter or statement
• a letter from a local finance, insurance or law company on headed paper

For more information email us at member.services@channelislands.coop